Terms of Service

These Terms of Service apply when you visit Moblank, join the waitlist, request a demo, accept an onboarding offer, use the customer hub, or pay for our services.

Moblank provides websites, lead response workflows, operational automation, launch support, and related AI-enabled business services for small businesses. Specific pricing, scope, timelines, and deliverables may be stated in a written offer, checkout page, order form, or customer dashboard.

Customers access the platform through approved account access, including magic-link login where available. You are responsible for keeping your email account secure and for telling us promptly if you believe account access has been compromised.

We may limit or suspend access if we detect abuse, non-payment, security risk, unlawful use, or activity that could harm the platform, our customers, or third parties.

For early paid pilots, customer websites may be built or hosted through external systems and linked into the Moblank platform. The customer hub may show staging URLs, live URLs, launch status, requested materials, revision requests, billing state, and support activity.

Unless a written offer says otherwise, paid pilot website work includes two consolidated included revision rounds and technical fixes for issues caused by our implementation. New pages, new features, major redesigns, brand strategy, advertising, custom integrations, and material scope changes may require a separate quote or add-on.

You are responsible for providing accurate business information, content, approvals, domain access, account access, and legal permissions needed to launch or operate your website and workflows.

You must not use the platform or services for unlawful activity, spam, deceptive marketing, harmful automation, intellectual property infringement, security abuse, or collection of sensitive information without proper rights and disclosures.

Payments are processed through Stripe or another disclosed payment provider. We do not store full card numbers on our servers.

Paid plans may include a setup fee and a recurring subscription. Unless a written offer says otherwise, recurring platform subscriptions can be canceled anytime before the next renewal through the billing portal or support. Cancellation stops future subscription renewals; setup fees, completed work, and charges for the current billing period are not automatically refunded.

The applicable offer, checkout page, invoice, or written agreement controls the price, billing period, included work, and any customer-specific cancellation terms.

Some services may use AI or automation to help draft copy, analyze business information, route leads, or produce operational recommendations. You are responsible for reviewing customer-facing content and business decisions before relying on them.

We do not guarantee a specific revenue result, search ranking, lead volume, or productivity outcome.

You retain rights to materials you provide to us, such as logos, photos, business descriptions, customer information, and existing website content.

We retain rights to the platform, templates, systems, workflows, software, know-how, and internal tools used to provide the services. Customer-specific website deliverables, if any, are governed by the applicable written offer or agreement.

The platform and services are provided on an as-is and as-available basis to the extent permitted by law. We work carefully, but we do not promise uninterrupted operation, error-free output, or guaranteed business performance.

Where the law allows, Moblank is not responsible for downstream business losses, including lost revenue, lost profits, lost data, interruption, or indirect damages tied to use of the platform or services.

We may update these terms as the product changes. If changes are material, we will take reasonable steps to notify affected customers. Continued use after an update means you accept the updated terms.